Nagad logo. COURTESY
Through the opening of 11 additional 'Nagad-Sheba' points, the Bangladesh Postal Department's mobile financial service Nagad's service centers are now available in a total of 45 locations across the country.
With the expansion of 'Nagad-Sheba' to 11 additional places in Bangladesh, officials anticipate that the customers would now receive more services.
Previously, Nagad was operating 34 'Nagad-sheba' points to seamlessly solve various customer concerns making their experience more pleasant.
This time, 11 additional service centers have been established to improve and increase the service. District head post offices of Dinajpur, Jhenaidah, Brahmanbaria, Feni, Bhola, Patuakhali, Netrakona, Sirajganj, Narsingdi, Rangamati, and Chandpur district are among the 11 new service centers, said a press release.
Some 45 'Nagad-Sheba' centers are now accessible to the customers.
These are Dinajpur, Jhenaidah, Brahmanbaria, Feni, Bhola, Patuakhali, Netrakona, Sirajganj, Narsingdi, Rangamati, Chandpur, Dhaka GPO, Khulna GPO, Chattagram GPO, Rajshahi GPO, Barishal, Tongi, Banani, Khilgaon, Mirpur, Sylhet, Narayanganj, Rangpur, Cumilla, Jashore, Mymensingh, Gazipur, Bogura, Jigatala, Uttara, Savar, Faridpur, Panchagarh, Tangail, Cox's Bazar, Bandarban, Gopalganj, Noakhali, Magura, Barguna, Manikganj, Jamalpur, Naogaon, Satkhira and Nagad Sheba center at Nagad head offices.
Meanwhile, the service will be available from 9 am to 4 pm every day at the Nagad head office. Besides, all 'Nagad-Sheba' will be open from 8 am to 3 pm as per the government's directives.
With the launch of these 11 additional 'Nagad Sheba', the Nagad service has been expanded across 8 divisions of Bangladesh. Also, customers will now have access to 'Nagad-Sheba' in 37 districts across the nation.
Customers will receive assistance in setting or resetting their PIN at the 'Nagad-Sheba' centers. In addition, KYC re-submission and information can also be updated there. All services associated with the 'Nagad' account will be offered. Moreover, consumers can submit any complaints or feedback to this service center.
Commenting on the opening of additional service centers, Shihab Uddin Chowdhury, Chief Sales Officer of Nagad, stated, "We're increasing our physical customer service centers as we want all of our customers to have access to Nagad as per their requirements. These service centers will provide all the necessary services. Beyond this, our customer service helpline is open 24/7/."